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Berwyn Fire Company Ambulance Billing Department
The Ambulance Service Claim Process:
Berwyn Fire Company contracts with a 3rd party agency to manage our billing department. When possible, your invoice is filed directly to your insurance carrier with the information provided at the time of the emergency. However, it is ultimately the patient’s responsibility to ensure that we receive the information necessary to file the claim, and follow up with the insurance company until payment is made.
Billing statements are sent to the patient if:
• They are not insured;
• If we have insufficient information to file a claim;
• If insurance has denied coverage;
• If there is a balance due after insurance has paid.
What if I do not have insurance?
If you do not have insurance, you will be responsible to pay the invoice in full, we accept payment in the form of check, money order or you can pay your bill with a credit card online. If you are unable to pay your bill in full, we are willing to arrange payment plans.
Why did my insurance company mail the check to me?
Different insurance companies have different policies regarding reimbursement for services rendered. Some insurance companies choose to reimburse the patients directly, instead of sending the payments to the medical providers. If this happens, you may deposit the check and pay the bill via your won check or credit card.
Why didn’t I get a bill?
When we have all the necessary information, we are able to submit invoices directly to the insurance company for the patient. We are frequently able to complete the billing process without involving the patient with the claims filing process. If this is the case, you may not receive a bill. If you would like a copy of the bill for your records, just let us know and we will be happy to mail it to you. You may also receive or request an explanation of benefits from your health insurance carrier.
Why should I have to pay for your service? Don’t I pay taxes for this? Aren’t you all volunteers?
EMS billing is a vital revenue source for Berwyn Fire Company. In addition to municipal funding and donations. If we did not receive any one of those sources, we would not be able to maintain our service. Much of our responses is made by paid staff, especially when volunteers are not available.
For all EMS Calls on or before 12/31/23 Please use this contact informaiton for Bills:
QuickMed Claims: 844-729-3671
Berwyn Fire Company Ambulance
PO Box 576
Berwyn, PA 19312
For all EMS Calls on or after 1/1/24 Please use this contact informaiton for Bills:
MultiMed: 1-800-927-5845
Berwyn Fire Company Ambulance
PO Box 535
Baldwinsville, NY 13027-0535
Berwyn Fire Co can also be reached directly via email at emsbilling@berwynfireco.org, However, All transactions for billing must go through our 3rd party biller.
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